Welcome to Pure Vedic Life, a platform dedicated to offering Ayurvedic products and services to support your holistic health and wellness journey. By accessing, browsing, or using this website, you agree to comply with and be bound by the following terms and conditions. The content provided on this website is for general informational purposes only and is not intended to substitute for professional medical advice, diagnosis, or treatment. Pure Vedic Life encourages you to consult a qualified healthcare provider for any concerns related to your health before starting any new treatments or products.
Service Location
Our products and services are currently available only within India. We do not offer international shipping or provide services outside the geographical boundaries of India. All purchases, deliveries, and communications related to our offerings must be confined to India. If you are located outside India, please note that we cannot process any orders, and we will not be liable for any transactions attempted from international locations.
Medical Disclaimer
The information provided on Pure Vedic Life’s website, including text, images, graphics, and other materials, is intended to support your knowledge about Ayurvedic treatments and wellness. It is essential to understand that this information should not be interpreted as professional medical advice. Pure Vedic Life does not claim to diagnose, treat, cure, or prevent any disease.
Please consult with a healthcare professional, such as a licensed physician, before using any products or undergoing any treatment suggested on this website. Ayurvedic treatments can vary in effectiveness from person to person depending on individual health conditions, and they may not always align with conventional medical treatments. The results of Ayurvedic therapies may differ, and Pure Vedic Life does not guarantee any specific outcomes.
Shipping Terms
At Pure Vedic Life, we strive to provide timely and efficient delivery of our products within India. Our shipping terms are designed to ensure clarity and transparency for our customers.
- Domestic Shipping:
- We offer shipping throughout India. The applicable shipping charges, if any, will be clearly mentioned during the checkout process.
- Once an order is placed and payment is confirmed, our team processes the order within 2-3 business days. Delivery times depend on the location of the recipient and may vary. Generally, orders are delivered within 5-10 business days.
- For remote or hard-to-reach areas, delivery may take longer. You will receive tracking details for your order once it has been shipped.
- Shipping Fees:
- Shipping fees will depend on the total value of the order, the weight of the product, and the delivery destination. We strive to offer the best rates, and in certain cases, we may provide free shipping for orders exceeding a specified amount, as indicated during checkout.
- Shipping Delays:
- While we do our best to ensure timely delivery, unforeseen circumstances may cause delays. These can include issues related to logistics, weather conditions, or other disruptions outside our control. In such instances, Pure Vedic Life will not be held liable for any delays. However, we will make every effort to keep you informed about your shipment’s status.
- Damaged or Lost Items:
- In the event that your order is damaged or lost during shipping, we request you to report it to our support team within 48 hours of receipt. Please include photographic evidence if the product arrives damaged. We will conduct a thorough investigation and, if eligible, offer a replacement or refund based on the findings.
Payment Mode
Pure Vedic Life accepts payments through secure online methods only. To make the shopping experience as seamless as possible, we provide a variety of payment modes, including:
- Credit Cards (Visa, MasterCard)
- Debit Cards
- Net Banking
- UPI (Unified Payment Interface)
- Popular digital wallets
Security of Payments: We ensure that all online transactions are conducted through secure payment gateways, employing encryption and fraud detection mechanisms to protect your data. Pure Vedic Life does not store your payment details on its servers. Please ensure you use valid and authorized payment methods to complete your transaction.
Payment Failures: In the event of a payment failure, please verify your card details, internet connection, and sufficient account balance. If the issue persists, contact our support team for assistance.
Returns, Refunds, and Cancellations
At Pure Vedic Life, customer satisfaction is a top priority. However, due to the nature of our Ayurvedic products, the following terms apply to returns, refunds, and cancellations:
- Returns:
- Given the personal and consumable nature of Ayurvedic products, we generally do not accept returns unless the product is defective or damaged upon delivery.
- To request a return, please contact our customer service team within 7 days of receiving your order, along with proof of the damage (photos or videos). All returned items must be unused and in their original packaging.
- Refunds:
- Refunds are issued only after a thorough investigation of your return request. If the product is found to be faulty or damaged upon receipt, we will either replace the item or process a refund within 7-10 business days.
- Refunds will be processed to the original payment method used during the purchase.
- Order Cancellations:
- Orders can be cancelled only before they are processed for shipment. If the cancellation request is received after the order is dispatched, no cancellation will be possible.
- In case of a successful cancellation, the full amount will be refunded to your original payment method within 5-7 business days.
No Warranties
While Pure Vedic Life makes every effort to ensure that the information provided on this website is accurate, up-to-date, and complete, we make no representations or warranties, expressed or implied, regarding the accuracy, completeness, or reliability of the information.
Our products and services are offered “as is,” and Pure Vedic Life does not provide any warranties of merchantability or fitness for a particular purpose. We do not guarantee specific results from the use of our products.
External Links
Pure Vedic Life’s website may contain links to external websites or third-party resources for your convenience. These links are provided solely for informational purposes, and we do not endorse, control, or assume responsibility for the content of any external site linked to our platform. Users access these links at their own risk.
Limitation of Liability
Pure Vedic Life shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our website, products, or services. This includes but is not limited to loss of data, revenue, or profits, or other intangible losses, even if we have been advised of the possibility of such damages.
Pure Vedic Life is not responsible for any adverse effects or outcomes resulting from the use of our products, as the effectiveness of Ayurvedic treatments can vary between individuals.
Changes to the Disclaimer
Pure Vedic Life reserves the right to modify or update this disclaimer and its terms of service at any time without prior notice. Any changes to this disclaimer will be reflected on this page. It is your responsibility to review this page periodically to stay informed of any updates.
Contact Us
For any questions or concerns related to this disclaimer or any other aspect of our services, please feel free to reach out to us:
- Email: support@purevediclife.com
