Welcome to Pure Vedic Life. These Terms & Conditions (the “Terms”) govern your access to and use of our website (www.purevediclife.com) and any associated products or services offered by Pure Vedic Life (referred to as “we,” “us,” or “our”). By accessing or using our website, you agree to comply with these terms. If you do not agree to these terms, you may not access or use our services. Please read these Terms carefully, as they contain important information regarding your legal rights, remedies, and obligations.
1. General Terms
1.1 Acceptance of Terms
By accessing or using Pure Vedic Life Research Centre ’s website, purchasing products, or utilizing our services, you signify your acceptance of these Terms & Conditions, our Privacy Policy, and any other legal notices or guidelines posted on the website. These Terms apply to all users of the site, including customers, browsers, and contributors of content.
1.2 Changes to Terms
Pure Vedic Life Research Centre reserves the right, in its sole discretion, to modify, update, or change these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the website following the posting of revised Terms constitutes your acceptance of the changes.
1.3 Eligibility
By accessing or using our website, you represent and warrant that you are at least 18 years old or have the legal authority to form binding contracts under applicable laws. You agree to comply with all applicable laws and regulations while using the website or purchasing products from Pure Vedic Life Research Centre. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect non-compliance with these terms.
2. Products and Services
2.1 Product Descriptions
We strive to provide accurate and up-to-date information about our Ayurvedic products, including descriptions, ingredients, pricing, and usage instructions. However, Pure Vedic Life Research Centre does not warrant that the information provided on the website is entirely accurate, complete, or free from errors. In case of discrepancies or doubts, please contact our customer service before making a purchase.
2.2 Ayurvedic Practices
Our products are based on traditional Ayurvedic formulations and practices that have been used for centuries. However, they are not intended to diagnose, treat, cure, or prevent any medical conditions. While we believe in the effectiveness of Ayurvedic remedies, individual results may vary depending on various factors, including one’s health, body type, lifestyle, and adherence to treatment guidelines.
2.3 Product Availability
All products offered on Pure Vedic Life Research Centre ’s website are subject to availability. We strive to keep our inventory updated, but we cannot guarantee that all products listed will be available at the time of your order. If a product becomes unavailable after an order is placed, we will notify you and provide alternative options or a refund.
2.4 Pricing and Currency
All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. We reserve the right to correct pricing errors that may inadvertently occur on the website. Any such corrections will apply to pending and new orders. In case of any discrepancy in pricing, we will notify you and offer the option to cancel the order or pay the corrected price.
3. Ordering and Payment
3.1 Order Process
When placing an order on Pure Vedic Life Research Centre ’s website, you agree to provide accurate and complete information, including your contact details, delivery address, and payment information. By placing an order, you make an offer to purchase the products listed in your order under these Terms. All orders are subject to acceptance by Pure Vedic Life Research Centre, and we reserve the right to refuse or cancel any order at our discretion, including those placed under suspicious or fraudulent circumstances.
3.2 Order Confirmation
Once an order is placed, you will receive an order confirmation email acknowledging that we have received your order. However, this email does not signify our acceptance of your order. We reserve the right to cancel any order due to product unavailability, pricing errors, or other unforeseen issues.
3.3 Payment Methods
We accept online payments through secure payment gateways using credit cards, debit cards, net banking, UPI, and other popular digital payment methods. By providing your payment details, you authorize us to charge the amount for your order. All payments are processed through encrypted and secure payment systems to protect your information.
3.4 Order Cancellations by Customer
Orders can be cancelled only before they are processed for shipment. Once the order has been dispatched, cancellation is no longer possible. If you wish to cancel an order, please contact our support team immediately. If the order is successfully canceled, we will initiate a refund to the original payment method within 7-10 business days.
3.5 Order Cancellations by Pure Vedic Life Research Centre
Pure Vedic Life Research Centre reserves the right to cancel orders under certain circumstances, including product unavailability, pricing errors, suspected fraud, or violations of these Terms. In such cases, the customer will be notified, and a refund will be issued to the original payment method.
4. Shipping, Delivery, and Returns
4.1 Shipping Policy
Pure Vedic Life Research Centre currently ships products within India only. Shipping charges, if applicable, will be displayed during the checkout process based on the delivery location. We aim to dispatch orders within 2-3 business days, but delivery times may vary depending on your location. Delivery to major cities typically takes 5-7 business days, while more remote areas may require additional time.
4.2 Delivery Issues
Once an order is shipped, you will receive tracking details via email. If your package is delayed or lost in transit, please contact our customer service team. We will work with the courier service to resolve the issue. Pure Vedic Life Research Centre is not liable for delays caused by shipping carriers or external factors beyond our control, including weather conditions, natural disasters, or strikes.
4.3 Return and Refund Policy
Due to the nature of our products, returns are accepted only in cases of damaged, defective, or incorrect items. If you receive a product that is damaged or defective, you must notify us within 7 days of receiving the order. Please provide photographic evidence of the issue, and our team will guide you through the return process.
- Damaged or Defective Products: We will provide a replacement or a refund for damaged or defective items.
- Return Eligibility: Items must be returned in their original, unused condition and packaging to be eligible for a refund or replacement.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive the returned product.
4.4 Cancellations and Changes to Orders
Orders can only be cancelled before they are processed for shipment. Once dispatched, you can no longer cancel the order. In case of cancellations or modifications, you may contact us immediately, and we will attempt to accommodate your request if possible.
5. Intellectual Property
5.1 Website Content
All content on Pure Vedic Life Research Centre ’s website, including but not limited to text, images, graphics, logos, icons, software, and design elements, is the exclusive property of Pure Vedic Life Research Centre or its licensors and is protected by intellectual property laws. Unauthorized use of any content from this website without written permission from Pure Vedic Life Research Centre is strictly prohibited.
5.2 License to Use Website
Pure Vedic Life Research Centre grants you a limited, non-exclusive, revocable license to access and use the website for personal, non-commercial purposes. You are not permitted to copy, reproduce, distribute, display, or create derivative works based on any content from our website without our express consent.
6. Disclaimer of Warranties and Limitation of Liability
6.1 Product Disclaimer
Our products are based on traditional Ayurvedic knowledge and practices. However, Pure Vedic Life Research Centre does not guarantee specific results, and individual experiences may vary. While we strive to provide high-quality products, we make no warranties, express or implied, regarding the accuracy or completeness of product information. All products are provided on an “as-is” basis, without any warranty of merchantability or fitness for a particular purpose.
6.2 Limitation of Liability
To the fullest extent permitted by law, Pure Vedic Life Research Centre and its officers, directors, employees, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of your use of the website or products, including but not limited to personal injury, loss of data, or financial loss, even if we have been advised of the possibility of such damages.
7. Indemnification
You agree to indemnify, defend, and hold harmless Pure Vedic Life Research Centre and its affiliates, officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms, your use of the website, or your violation of any laws or third-party rights.
8. Privacy and Data Protection
8.1 Data Collection
Your privacy is important to us. Any personal information you provide while using the website will be processed in accordance with our Privacy Policy. By using the website, you consent to the collection and use of your data as outlined in the Privacy Policy.
8.2 Security
Pure Vedic Life Research Centre uses secure payment gateways and encryption technologies to protect your personal and payment information. However, we cannot guarantee absolute security, and you acknowledge that any transmission of data over the internet carries some level of risk.
9. Third-Party Links and External Websites
Our website may contain links to third-party websites for your convenience. These links do not signify our endorsement or control over the external websites, and we are not responsible for the content or policies of such third parties. Accessing external links is at your own risk.
10. Termination
Pure Vedic Life Research Centre reserves the right to terminate or suspend your access to the website at any time, without prior notice, for any reason, including but not limited to your violation of these Terms or engagement in unlawful activities. Upon termination, all rights granted to you under these Terms will cease immediately.
11. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes arising out of or related to these Terms, your use of the website, or your purchase of products or services from Pure Vedic Life Research Centre shall be subject to the exclusive jurisdiction of the courts located in India.
12. Contact Information
If you have any questions, concerns, or inquiries regarding these Terms & Conditions, please contact us at:
- Email: support@purevediclife.com
